Acts of Welcome 


Helping with buses, planes, giving out food

Submitted 3/12/18 Alienor

  • Supporting first year students through an orientation program.

  • I am part of an international student club.

  • Introducing myself to every new person I see

  • I am new, someone came up to me to say “Hi”

  • Smiling at me on the street makes me feel welcome.

  • A smile goes a long way.

  • Being added on social media by everyone in my group!

  • My nana lent her house to a Syrian family for six weeks in 2015.

  • Saying “hi” to new people and providing them with supports

Submitted 05/09/2018

My home is a welcome space for everyone and this year it's for an international student. I will be hosting a student from China who will be attending Fanshawe this fall. I will do my best to show him true Canadian hospitality and as much of our culture as we can squeeze in over the course of his stay.

Submitted 16/08/2018 by: Jacqueline

Following my experience of having my family of four being welcomed at the time we arrived in Canada, in the apartment of a family of three, it is a common practice for us to welcome newcomer families in different ways, such as giving them shelter and guidance. We temporarily adopted a mom and a daughter who were just arriving in Canada, didn't know anybody here, and on a Saturday afternoon downtown, were looking for somebody who could speak Spanish to get some information, and happened to bump into my daughter asking some questions. She responded "I don't know but my mom may know," and got their contact information. A taxi driver had placed them at an expensive hotel and they were running out of money. My daughter came home, and told my husband and me about the situation. We phoned and asked the lady some questions about her ability to continue paying for their room in that hotel, and she expressed her concern. Then we told her "Ok, we don't know you, and you don't know us, but if you want to trust us, please pack your suitcases, and wait for us in the lobby, we will pick you two in a few minutes, and will talk about next steps then." They lived in our home for about a month, and we were the co-signers helping them to rent an apartment, register in school, and offering information. As far as I know, they are doing great today. Sometimes you only need to believe in human kind.

Submitted 07/08/2018 by: Myrian

My act of welcome is serving a small portion of the newcomer immigrant community in London. I have had the chance to hear war torn, family upheaval, and many other sad stories. In my role I am privileged to help alleviate depression, homelessness, insecurity, barriers to employment, and many other circumstances through the different London community services. Everyone who enters through my office doors knows.... #allarewelcomehere

Submitted 29/06/2018 by: Natalie

My friend Mohamed is from Syria, and we were "matched" through the CCLC's community connection match program. It's a great volunteer program that's worth my time and love. I've been visiting his family once a week for last three months. One of the acts of welcome that I did for this family was perhaps when I helped Mohamed find a keyboard piano for his son through Kijiji. I drove him and his son to fetch the keyboard -- it was outside London -- and negotiated a better price since Mohamed's English was limited. It was done on a different day than my usual weekly visit, so I welcomed Mohamed and his family by giving them extra time.

Submitted 28/06/2018 by: Young

I nvited newcomers to my home to play board games and table ping pong. We had so much fun and my daughters and I learnt a bit about our new friends’ culture as they learned about ours.

Submitted 21/06/2018 by: Christine


  • Gave a ride to a refugee on Monday when it was raining heavily. She takes two buses to go home.

  • I am organizing a canoe outing with an ESL class.

  • Took a neighbourhood family from Colombia for their first canoe ride.

  • Welcomed a new Muslim family to the neighbourhood with a gift of maple syrup and maple candy.

  • Agreed to be interviewed by a Western university student on immigrant leadership and mentorship.

  • I helped a newcomer to find a family doctor who speaks the same language.

  • Agreed to be interviewed for a research project conducted by an international student.

  • It was a happy moment for me when one of our clients came to me with cookies to share.

  • I mentored three newcomers for a job interview.

  • While hiking, stopped to speak to a newcomer and welcome them.

  • Gave someone help with directions when they seemed lost.

  • Helped a new Canadian with her job search in the provincial government.

  • Took an international student from France to a Youth Cultural Camp at the Chippewas of the Thames First Nation.

  • Introduced a newcomer to a parenting program, so she wouldn’t feel alone.

  • I gave a newcomer a hug.

Submitted 20/06/18 by: Anonymous

I've joined the municipal campaign of a racialized woman. I also just had coffee with someone who is working on diversity in the work place and took the opportunity to ask him about his experience working in the industry as an immigrant.

Submitted 05/05/18 by: Rachel

I visited my former co-workers at a Settlement Agency in London Ontario (South London Neighborhood Resource Centre). During my visit, I met new workers at the agency. It was a pleasure meeting everyone there, you truly feel welcomed in the community centre.

Submitted 05/05/18 by: Samia

Hearing the stories and experiences of international students, and encouraging them to share their stories and experiences with classmates so as to deepen cross-cultural understanding.

Submitted 26/03/18 by: Corinne

Co-ordinated Christmas hampers for some new immigrants through my church by contacting the elementary catholic schools in London, who identified some needy families.

Submitted 23/03/18 by: Linda

Helped a family at the grocery store find the items from the flyer they were looking for.

Submitted 22/03/18 by: Weronika

Our family has been inviting a newcomer family for Christmas, Easter, etc. celebrations and we regularly talk on the phone and communicate by email.

Submitted 21/03/18 by: Valy

Seeing my neighbours and newcomers to Canada in my church, I notify them of the help that they can receive through London Cross Cultural Learner Centre for settlement, job search workshops, improving their English Language by the assessment and referral to ESL schools and the monthly open opportunities for volunteering in different areas according to their preferences and the available required fields in need.
Some other times, we can help by showing directions and interpreting in a professional manner.

Submitted 20/03/18 by:  Violette

I spellcheck their emails.

Submitted 16/03/18 by:  Max

I make an effort to learn about the cultural practices of immigrant groups.

Submitted 16/03/2018

I help them find what they need and take the time to make sure they are comfortable.

Submitted 16/03/2018

I suggest local restaurants.

Submitted 16/03/2018

I helped with directions.

Submitted 16/03/2018 by: Henna

I bought someone a coffee.

Submitted 16/03/2018 by: Alex

I take them around town and get to know them, make sure they have social support.

Submitted 16/03/2018: Aubrie

Provided essay-writing help to a Libyan refugee and a Syrian refugee at my job at the King’s UWO writing centre. Writing is empowering and healing.

Submitted 16/03/2018

I  volunteer at the Cross-Cultural Learner Centre.

Submitted 16/03/18 by:  Demyan

Giving advice about good places to become integrated into the community.

Submitted 16/03/18 by:  Lauren

My neighbours gave me lots of support while my husband was away.

Submitted 15/03/18

My neighbours really helped me with my English. I learned much from them.

Submitted 15/03/18

Helped a woman with her G2 test after I had finished mine. She had just moved to London from Syria so I went with her in her car and gave her tips. She passed =)

Submitted 12/03/18 by: Emily

Upon my arrival, my friend invited me to stay with him for a few months until I found housing and employment.

Submitted 15/03/18

I learned a lot about newcomers during my 8 years of work with them.

Submitted 9/03/18 by:  Hind

I always smile when I see a newcomer to make them feel comfortable.

Submitted 9/03/18 by: Dilan

I felt very comfortable when people treated me as if I am one of them in my new City.

Submitted 9/03/18 by:  Samia

My professor helped me find my way at school.

Submitted 9/03/18 by: Mayank

Helped newcomers to use the bus

Submitted 9/03/18 by: Aseel

Helping newcomers learn about Canada.
Submitted 9/03/18 by: Liz

Helped new families with resources.

Submitted 9/03/18 by: Noura

Invited a newcomer over for coffee.

Submitted 9/03/18 by: Karri

Went trick or treating on Halloween with a newcomer family.

Submitted 9/03/18 by: Cynthia

  • Thanks to the stranger that opened the door for me when my hands were full.

  • Folks at Northbrae School make everybody welcome – awesome!

  • I continue to learn from other cultures as my life became richer.

  • Invited neighbours to dinner.

  • Inspired a newcomer to overcome challenges and hope for a successful life.

  • We support each other at work.

  • I remember when my brother was in Grade 8 and the school was planning a trip to Ottawa and we were new, the school welcomed my brother and helped my family to pay for the trip – that was very touching.

  • I passed a book to my colleague at work who is an immigrant to read and enjoy.

  • I have taken three Syrian families who I consider my family.

  • Shared recipes with my colleagues at work which is diverse.

  • I give gifts on birthdays.

Submitted 9/03/18

Shared a meal with newcomers.

Submitted 9/03/18 by: Emmanuel

Felt great when I was welcomed by an officer at the airport in my language, Persian.

Submitted 9/03/18 by: Simin

Everyone is worthy of  being loved – I show this in my interaction with my new neighbours.

Submitted 9/03/18 by: M

I helped someone to find a job

Submitted 9/03/18

I bought a small gift for a newcomer neighbour.

Submitted 9/03/18 by: Sara

Provided a shoulder for a refugee to cry on, unconditionally.

Submitted 9/03/18 by: Sara

I complimented a newcomer for her ability adjusting in a new country.

Submitted 9/03/18

Felt happy to receive a plate of homemade cookies from a new neighbour.

Submitted 9/03/18 by: Leanne

Stephanie and Holly from Best Western Stoneridge Inn and Conference Centre, thank you for giving me a place to pray.

Submitted 9/03/18 by: Samia Aisha

Invited newcomers to join a community event to learn about the new country.

Submitted 9/03/18

Provided guidance to newcomers.

Submitted 9/03/18 by: Emal

I encouraged a newcomer to be confident and do what they need to do regardless of the hardships.

Submitted 9/03/18 by:  Maymona

I always smile when I see newcomers and or immigrants coming to the office.

Submitted 9/03/18 by: Dalal

At the Stoneridge Hotel, Steph and Holly welcomed us to an empty room to pray – we really appreciated it!

Submitted 9/03/18 by: Samia, Huda A, Sirad, Reem

After visiting new immigrants, I felt happy.

Submitted 9/03/18

I gave someone I don’t know (an immigrant) chocolate.

Submitted 9/03/18

Singing and dancing at work with newcomers

Submitted 9/03/18 by: Jacob

Sponsored a Syrian family.

Submitted 9/03/18 by: Aruba

Canada sponsoring me to live a better life in this new country, is the biggest act of welcome I received.

Submitted 9/03/18

Being part of a book club with immigrants.

Submitted 9/03/18

I assisted someone in need with an online application.

Submitted 9/03/18

I gave some vegetables from my garden to a newcomer neighbour.

Submitted 9/03/18 by: Karri

I gave a newcomer a ride to and from the grocery store.

Submitted 9/03/18

Took some newcomers for Tim Hortons coffee and socialized with them.

Submitted 9/03/18

Attended a Human Library where I welcomed diverse parents.

Submitted 9/03/18

I gave someone the  correct information about bus routes.

Submitted 9/03/18

I said “hi” to a newcomer neighbour.

Submitted 9/03/18

I stopped my car for a disabled person to cross the street.

Submitted 9/03/18

Helped a family translate and fill out their immigration (arrival) papers at the airport.

Submitted 8/03/18

A refugee student came to my school and was having trouble adjusting to Canadian culture and was feeling homesick. One of my acts of welcome was to find a west African restaurant in London and a group of us went out to dinner – it was the first meal she finished in a long time.

Submitted 8/03/18

I noticed that many of the staff members in my condo are immigrants with many different backgrounds. I made a point to learn each of their names and now have conversation with them each time I cross their paths.

Submitted 8/03/18

I was thrilled to receive a #AllAreWelcomeHere lawn sign and have it on my front lawn. It has enabled me to engage with others in my neighbourhood about this campaign and spread the knowledge.

Submitted 5/03/18 by: Shirley G

I have recently met a newcomer who speaks an interesting language (Kurdish). We casually talked about the similarities between that language and Arabic. It was interesting to know more about their culture.

Submitted 28/02/18 by: Samia A

When we moved to London, we did not know anyone in this city but very soon made friends with other parents in the school yard while waiting for our children to finish classes. They talked to me, invited my daughter to play dates with their children and me to come along for coffee with them. They were so welcoming that I felt at home pretty quickly. Eleven years later, I know London is my forever home and those first friends are still my dearest and closest friends.

Submitted 28/02/18 by: Mariela G

As an immigrant, I am happy to be a mentor through the mentorship program at Immploy. I had the great opportunity of being a mentee when I came to Canada. Today I help new immigrants to connect and learn about the employers and labour market in London Ontario. I am giving back, because I am so grateful with all the people who have been part of my journey during this process.

Submitted 23/02/18 by: Sandra Z

While in ELS I learned how to say hello and good bye in Mandarin, Korean, Arabic and of course English and Spanish. It always bring smiles when I can greet someone in their own language and my classmates were happy to teach and learn some words from different languages.

Submitted 22/02/18 by: Nelson G


  • I took newcomers on a tour around London and introduced them to various facilities.

  • I learned that a friend volunteers as a conversation partner for newcomers learning English.

Submitted 18/02/18 by: Emal K

  • I learned some words in Punjabi to communicate with a neighbour.

  • I use my privilege o make silent voices be heard.

  • I educate myself and my family.

  • I call out racism whenever I see it. I hate it!

  • I displayed a #AllAreWelcomeHere sign in my office.

  • My church had a youth welcome event for me and my family.

  • I helped a newcomer check out of the grocery store.

  • I stop to offer newcomers directions when asked.

  • I gave directions in Chinese and smiled.

  • At work, I speak French with customers who struggling with English. Submitted 14/02/18 by: Western University students

When I first came to London, I was too shy to ask for help. My English level was very low, so I had to call friends miles away to help me navigate the system. This went on until one day when I got lost and could not reach out to my friends or Google maps for help because my phone battery was dead.
Left with no choice, I approached the first person I saw and asked about how I could get back home. I tried using a few words, such as street name, Fanshawe College, bus etc.. And suddenly, that gentle person asked me "Parlez-vous francais?" and I said Yes Yes Yes Yes.. so we continued our conversation in French.
This person was very helpful and told me to not hesitate to ask around, because people speak different languages, different dialects.. and that I will always finds someone to help.
Since that day, I pay more attention while walking on the street and am always open to helping people.. I even translate when the person doesn't speak English!

Submitted 14/02/18 by: Mustapha A

Before I found my career in settlement, I volunteered with what was called the Host Program at the time. I was matched with a newly arrived Burmese family of five. One time, I took the family to the movie theatre to see Shrek and it was the first time they had been to the cinema. I remember the young children had never been on an escalator before so I had to lift them on it so they wouldn't fall. During the movie, all of the children looked completely amazed with so much excitement and wonder in their eyes. I remember staring at them, and almost feeling the "newness" through their eyes.
I am so completely grateful for the experiences I shared with the family, and how they so warmly welcomed me into their lives. The time I spent with them was an opportunity for us both to learn and share new experiences together. I have held on to this memory in particular for many years and to this day feel indebted.

Submitted 14/02/18 by: Jennifer S

When I first moved to Canada, my neighbours took my family and me sightseeing outside London. We were introduced to Uncle Tom’s Cabin near Chatham and taken for drives to Port Dover and surrounding towns. It helped us familiarize ourselves with the region and know more about it.

I was also taught tips and tricks to cope with the weather by other friends such as dressing in layers, using a corn broom vs a scraper to clear the snow off my car easily and using the flip side of a scraper to make ridges in the ice to clear out the snow quicker. I even learned to make snow angels! These tips may not seem like much to native Canadians but they really helped me because I’d never even seen snow prior to moving to Canada.

Submitted 12/02/18 by: Maria D

My husband and I took a newcomer family to see Niagara Falls.

Submitted 10/02/18 by: Julie D

  • I registered a newcomer, a young lady, with my granddaughter in karate and we go together once a week. They both love it.

  • We once went to buy a used piece of furniture. When he learned we were newcomers, he gave it to us for free. He said he had been a newcomer once too.

  • I took some newcomers to my favourite thrift stores and we had a great time shopping. I also took some newcomers to a local farm to pick some fresh produce.

  • I spoke to a woman and her small child. she signaled that she had forgot her key to the building door. I told her how to say "I forgot my key" and she was happy to learn it.

  • I took my niece and sister-in-law to the cinema for the first time in Canada. It was a cartoon so when they didn't understand words, they enjoyed the animation and comedy. They were happy at how much they understood too.

Submitted 10/02/18 by: Suzanne R

I came to Canada with my family six years ago as a Government Assisted Refugee. From the first week I volunteered with CCLC and attend ESL  to improve my English and to learn about Canadian culture.
The Village Green ESL school had a warm welcoming environment as most of the teachers were immigrants themselves and having gone through the same process, they knew how difficult it is at the beginning, so they tried to help and support us as much as they could.
I am a doctor by profession and my husband is a chemical engineer. Volunteering with the LMLIP has opened doors for me through networking and I found work in the field of medical interpretation.

Submitted 09/02/18 by: Asmara

At my work at a settlement agency, a volunteer cooked and brought a Sudanese lunch for all of the staff team.

Submitted 09/02/18 by: Jacob W

This 'act' is one I have witnessed many times over through involvement with our Iraqi family. Their child was enrolled at Eagle Heights School, London, which was just awesome in their welcoming not only the child but the family. Many Arabic signs around the school, family conferences with Interpreters, accommodation of special needs, concerned care and bountiful love and joy showed the family this was a good place for their child! It was a beautiful experience for all our Amal Group.

Submitted 09/02/18 by: Carol J

My wife, twin sons and I emigrated from our birth country South Africa in 1977 and we were immediately welcomed to London, in particular by expats. For any new South African immigrants, I suggest visiting the Protea Club of London, Ontario's Facebook site and let us know who you are.
Members of the Protea Club meet at a dinner evening in April and enjoy a fabulous barbecue (Braai) the Sunday after Labour Day.
I have been fortunate in participating in the 'Face of London' campaign, recognizing immigrants in London who have made a difference. There are many opportunities to get involved in cultural programs in this city.

Submitted 09/02/18 by: Rael W

This week, a colleague helped a new immigrant, an internationally trained professional, connect with a company that offers services to help start, grow and connect companies in many industries including digital media, the life sciences, advanced manufacturing and clean technology.
Submitted 09/02/18 by: Dharshi L

I am guiding and helping out three immigrants to apply for jobs at the City of London. The City is committed to hiring people with disabilities, LGBT and immigrant newcomers.  A diverse workplace is a better workplace.  Immigrants bring a a valuable skill set  to corporations, and in general to the  Canadian workforce.

Submitted 08/02/18 by: Lisseth D

I was invited to a newcomer’s home for lunch and had the most amazing meal. At the same time they explained the dish that they made. It was enjoyable and educational to learn about their cultural, and at the same time they were interested in hearing about my Dutch culture and traditions.

Submitted 06/02/18 by: Patty C

I volunteer with agencies that assist in the settlement process.

Submitted 06/02/18 by: Dalia E

I helped a newcomer navigate an employment related situation.

Submitted 05/02/18 by: Emily L

We were fortunate to welcome a new Canadian family of five when they arrived from Syria. They stayed with us in our home for two weeks as we waited for their new home to be ready. What a wonderful opportunity for our own young children to learn empathy, compassion and the richness that can be brought to your life when you can listen and learn from others.

Submitted 03/02/18 by: Mutch Family

The Tamang and Gurung New Year celebration that took place at Montcalm secondary welcomed many teachers and staff as guests! This is as an act of welcoming others to share in Nepali Bhutanese community and it strengthens an inclusive partnership.

Submitted 03/02/18 by: N Wales

Mr. Steinback's grade 7 students at Sir George Etienne Cartier School invited their grade 7 Syrian newcomer peers to teach phrases and words to them in Arabic as well as teach them about their favourite foods in a special lunch, so that as a class, they can be more welcoming!

Submitted 03/02/18 by: N Wales

I teach Tai Chi, Kung Fu and Chinese folk dances to newcomers.

Submitted 02/02/18 by: Flora L

My wife and I recently moved from Melbourne Australia, to London. We arrived here in December 2017 and settled in a neighborhood in North London. I cannot believe how welcoming London has been to us. The city and its people have welcomed us with open arms. On moving day, several of our neighbours stopped by to introduce themselves, some even giving us gifts. We were invited to a neighbourhood Christmas party, and have made several friends in our block. When it snows, my neighbour often ploughs our driveway before we can even get to it! (Generally speaking, snow is a foreign concept in Australia! I’m still trying to work out how to repay my neighbour as the cable for my recently purchased electric snow blower doesn’t reach to his driveway.... so far it’s been with wine!) My wife and I have both found great work, and the manager of a local day care centre went out of her way to get us a spot at their centre for the kids. We love London! Thank you to all the wonderful residents of this beautiful city for making us feel so welcome

Submitted 02/02/18 by: Tim B

I led a group of friends and neighbours to sponsor a refugee family and helped them settle in Toronto for a year. I am now helping them apply to bring their daughter, her husband, and their two small children to Canada. All speak English, are university educated and are law-abiding, decent people. They are glad Canada took them in. We were glad for the opportunity to help people we did not know. When asked what surprised me most about the family, I replied it was surprising to me how similar we are in our outlook, our values, and our sense of humour.

Submitted 02/02/18 by: Betsy A

When I came to London, Zhang min and brought me to go shopping; Zhang fan send me some food and machine for cooking.My Neighbors came to help us clean roof and celebrate Chrismas
When I CCLC, I had test for free ESL English class, and lots of activities for newcomer. When I came to ACFO, they help my family for small business; When I came to LMLIP, I got information for jobs and my voice was heard by LMLIP. When I brought women to Carefour ,they got help.
When I take bus, I'm finding the transition is getting better and easier now.and the bus driver are so friendly , so nice and so kind to help old people and newcomer.and so on.
I'm proud to be a Londoner .

Submitted by Flora Lan 12/06/2018

In 2012 I met a friend who supported me in learning all about the London bus system, routes, maps etc. That was one of the most challenging times and since then I try to help newcomers to the city by teaching them about London’s transit and ways to get around.

Mohamed A.

As a new immigrant to Canada, I had just begun working at the Employment Resource Centre of one of the immigrant specializing agencies of London. Barely a few weeks into my first job in Canada, I was approached by a woman (an immigrant herself) who had just moved in from Montreal to London, Ontario. She was desperately looking for a cleaning  job in London and knew of a contact which could get her connected to a prospective employer but could not possibly apply without a resume. She was in tears literally as without a resume she would not get the job which would in part inhibit her ability to look for a place to stay. She claimed she went to other agencies in the city but they did not help her. Since she was not computer savvy, I gathered as much information as possible in terms of skills acquired, her previous work experience and her education details. With the information provided, I prepared a functional resume which the lady could present to her potential employer. She came back to the Centre couple of days later saying her resume worked to her benefit and she had been hired. She was so full of gratitude that she decided to write me a reference letter (my first recommendation letter in Canada) which I carry till date.

Ayana R.

As a newcomer to London, I began volunteering for local organisations which helped me in learning about the city and diversity of cultures and people. I met people of all walks and life - made some great friends. One particular individual showed his Welcoming attitude by inviting me to events and gifting me books.

Hussein H.

In welcoming Syrian Refugees to London, by offering a traditional scone which is served at our Tea Gardens at the Greek Hall where All Are Welcome.

Margaret H.

On March 18. 2019 I was humbled to join many other Londoners of great diversity. This group was gathered at a vigil to commemorate the horrific tragedy in New Zealand…the speakers and others attending acknowledged their fear and vulnerability and spoke clearly that what is needed is a call to action. That we all call out racism, Islamophobia and many other forms of discrimination. The attendees came together out of pain, hurt and anger - but also out of kindness and care - to let our Muslim brothers and sisters know that we care and were there to support each other and uphold a greater love for humanity.

Christina L.

Including all aspects of humanity by providing a welcoming, safe space for people to be present, participate and have a voice - recognizing their identities and expertise.

Margaret R.

I encourage people to apply for jobs at the City of London and I connect them to HR.

Lisseth D.

I feel welcomed in this community as an International student. I show gratitude in sharing a coffee with homeless people.

Acknowledge people, no matter who they are, when crossing them; taking elevator, walking etc. Just a simple hello is often enough of a gesture to make a better, more friendly community for all.